Payment: (1) Payment Method: We currently only accept payments through Paypal. (2) Order Procedure After Payment: Most of the orders will be processed instantly and dispatched in 24 hours, so we cannot accept your special request after 12 hours of payment.
Shipping: (1) Shipping Order Process Time: We aim to ship out your product within 24 hours (Excluding weekends) After purchase. (2) Shipping time for rural areas will take 2 to 11 business days (Excluding weekends) and urban areas will take 2 to 7 business days (Excluding Weekends).
Terms of Sale: (1) Receiving the Wrong Item: If you receive the wrong item, you may contact us with proof and then you can request a Full Refund or a free reshipment of your purchase. (2) Receiving an Item With A Defect:If you receive an item with a defect, you may contact us with proof and then you can request a Full Refund or a free reshipment of your purchase. (3) Not Receiving Your Item: If you have not yet received your item within shipping time (Please read under “SHIPPING” on top, we would ask if you can wait an extra 2 to 4 days on top. Sometimes 1 out of 100 products sold can get lost within a shipping center or relocated and this is beyond our control but what we can do is issue you a Full Refund or a free reshipment if you do not receive your purchased product.
Contact Us: If you have any questions or concerns, you may contact us. Our response rate is within 24hours upon contact. We value communication and your time.
About Us: Welcome to NextFashion, if you have purchased from us we would like to thank you for trusting in us for delivering your product on time and securely and if you have not yet, we still would like to thank you for viewing our page. We aim to give the highest customer service and we are on a mission to one day have a physical location. Each customer is a step closer to achieving that reality and we take importance of customer service.